Establishment of a user panel and a standard questionnaire for the annual stakeholders’ surveys

Client                           European Agency for Safety and Health at Work (EU-OSHA)
Implemented by        Panteia/Oxford Research Denmark/Oxford Research Sweden/IKEI/ENSR
Year                              2016 – 2016

The objective of the study is to develop proposal on the establishment of a user panel and the development of a standard questionnaire for the annual stakeholders’ surveys.

For the establishment of a user panel the following aspects were taken into account:

  • Sampling;
  • Recruitment ;
  • Permanent panel vs segmented panels;
  • Weighting arrangements;
  • Feedback to panel members;
  • Other forms of compensation;
  • Further engagement of panel members.

The questionnaire developed addresses the following dimensions: relevance, usefulness, facilitation, added value, uniqueness, reliability, reach, performance and up-take.